Orders are processed and shipped within 1–2 working days (excluding Sundays and public holidays). Delivery typically takes 5–8 days after dispatch.

During festive or sale periods, slight delays may occur due to high order volumes. Once your order is shipped, tracking details will be shared via email.

Please ensure that all delivery details are accurate, as we are not responsible for delays caused by incorrect information or unforeseen circumstances.

At Auryl, returns, refunds, or exchanges are only accepted for damaged, defective, or incorrect items—with a mandatory unedited opening video showing the packaging and issue. Requests must be made within 48 hours of delivery.
No claims are accepted for delays, change of mind, or missing videos.

Contact:
helloauryl@gmail.com

you can cancel your order only before it has been shipped. Once the order is dispatched, cancellations are no longer possible.

Yes, but for longer durability, avoid water and harsh chemicals.